Last updated: 17 June 2026
1. Who we are
Tech-Star (tech-star.co.uk) is operated by Tech-Star Yorkshire Limited (“we”, “us”, “our”), a company registered in England and Wales (company number 10668850), with its registered office at Unit 9 Holbrook Commerce Park, Holbrook Close, Sheffield, S20 3FJ. We are the data controller responsible for your personal data.
If you have any questions about this policy or how we handle your data, please contact us at [email protected].
2. Scope of this policy
This policy explains what personal data we collect when you visit tech-star.co.uk or submit an enquiry, how we use it, who we share it with, and the rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).
3. The data we collect
Enquiry and contact data. When you submit a price enquiry or contact form, we collect the details you provide, typically your name, email address, telephone number, company name, the product or part you are enquiring about, and the content of your message.
Technical and usage data. When you browse the site we (and our service providers) automatically collect information such as your IP address, approximate location, browser and device type, the pages you view, how you arrived at the site, and the dates and times of your visits.
Cookies and analytics data. See section 6 below.
We sell refurbished and new equipment on a quote basis and do not take payments through this website, so we do not collect payment card details here.
4. How we use your data and our legal basis
| Purpose | Legal basis (UK GDPR) |
|---|---|
| To respond to your enquiry, provide quotes and arrange supply | Necessary to take steps at your request prior to entering a contract, and our legitimate interests in dealing with enquiries |
| To operate, maintain, secure and improve the website | Our legitimate interests in running a safe, effective website |
| To measure and understand how the site is used (analytics) | Your consent where required, otherwise our legitimate interests |
| To comply with legal and regulatory obligations | Compliance with a legal obligation |
5. Marketing
We will only send you marketing communications where we have a lawful basis to do so. You can opt out at any time by contacting us at [email protected] or using the unsubscribe link in any marketing email.
6. Cookies and analytics
We use Google Analytics 4 (provided through the Google Site Kit plugin) to understand how visitors use the site. Google Analytics sets cookies that collect information such as pages visited and traffic sources. This data is used in aggregate to improve the site.
You can control or delete cookies through your browser settings, and you can opt out of Google Analytics using Google’s opt-out tools. Disabling cookies may affect how parts of the site function.
7. Who we share your data with
We do not sell your personal data. We share it only with trusted service providers who help us run the website and our business, including:
- Google (Analytics and Search Console) for website analytics and search performance.
- Cloudflare for content delivery and website security.
- Our website hosting provider.
- Our email and IT providers used to receive and respond to your enquiry.
We may also disclose data where required by law or to protect our legal rights.
8. International transfers
Some of our service providers (such as Google and Cloudflare) may process data on servers outside the UK. Where data is transferred outside the UK, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement / Standard Contractual Clauses.
9. How long we keep your data
We keep enquiry and contact data only for as long as necessary to deal with your enquiry and for our legitimate business and legal record-keeping purposes, after which it is securely deleted. Analytics data is retained in line with our Google Analytics retention settings.
10. Your rights
Under UK data protection law you have the right to: access your data; have inaccurate data corrected; have your data erased; restrict or object to processing; and request portability of your data. To exercise any of these rights, contact us at [email protected].
You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
11. Data security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access, including secure hosting and a web application firewall.
12. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
13. Contact us
Tech-Star Yorkshire Limited
Email: [email protected]
Unit 9 Holbrook Commerce Park, Holbrook Close, Sheffield, S20 3FJ