The Mitel 6863i is an entry-level SIP desk phone designed for basic business telephony requirements. This two-line IP phone features a 128×48 pixel LCD display and delivers reliable voice communications for users who require straightforward call handling without advanced features. This unit is supplied without an AC adapter, requiring either Power over Ethernet (PoE) or a separately purchased power supply.
The 6863i forms part of the Mitel 6800i series of SIP phones, which are designed to integrate with Mitel communication platforms including MiVoice Business and MiVoice MX-ONE, as well as third-party SIP-based PBX systems. It is well suited to common areas, reception desks, or staff who primarily need to make and receive calls without complex unified communications features.
As part of the 6800i series, this handset represents Mitel’s cost-effective SIP phone offering. The series has been widely deployed in small to medium enterprise environments and remains compatible with current Mitel infrastructure, though organisations should verify software compatibility with their specific platform version.
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